Crystal Reports work on local machine but when I upload on IIS it does not work in VS2010

on Mar 21, 2016 02:00 AM

I have created a crystal following your article which url is

It is working fine on local machine but when i upload it on the server it is not working. Crystal Report is showing but data is not showing in the crystal report.


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on Mar 21, 2016 02:01 AM


Please check if Crystal report version on local machine and server machine are same.

on Mar 21, 2016 06:41 AM

I have checked it both the version are same. It is running fine on server machine if i open it through visual studio but if open it through IIS data is not showing in crystal report. when i checked the eventviwer of server machine then i found the below message:

The description for Event ID 4353 from source Crystal Reports cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. 

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

The keycode assembly, BusinessObjects.Licensing.KeycodeDecoder.dll, cannot be loaded. 

 the message resource is present but the message is not found in the string/message table.

 I have already reinstal crystal report on machine server.what is the solution. Please suggest me.

on Mar 22, 2016 02:32 PM

I followed the above links but my crystal report is still not working.

on Mar 22, 2016 11:14 PM

Copy the asp_client folder of www_root to the application folder of the app's deployed in virtual directory. Basically crystal reports install the js files to the root. Not the virtual paths. So by copying the folder your making available the js files to the app's in the virtual path as well.

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